Sales Policies

For Custom Orders:

Color Matching:

For custom colors outside our color card, we can color match for a fee.

Minimums for color matching waiver:

Zippers Close-End

5,000 pcs

Zippers Open-end

2,500 pcs

Continuous Chain

600 mts

Sliders

5,000 pcs

Changes or Cancellations:

For custom orders, cancellations or changes are acceptable within two days of order confirmation.

Restricted Substances:

If your order has Restricted Substances requirements, please contact us to specify as such in your order.

Color and Quantity Variation:

Color shade and final quantity subject to a final variation of +/-3%.

Color and Quality Disputes:

We want you to love your product. If there are any issues, please let us know! However, we reserve the right to final evaluation of disputes with respect to product color and quality.

Shipping Policy
For stock items:
We typically ship in 1-5 business days (Mon-Fri).
And you will receive your order in 10-15 business days (Mon-Fri).
For custom orders:
We typically ship in 10-15 business days (Mon-Fri).

Please know that we are doing the best we can to get orders out promptly.